Terms of Service

By accessing or using CTRL MODE (the “Service”), operated by CTRL MODE, Inc.(“Company,” “we,” “us,” or “our”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, do not use the Service.

These Terms apply to all users, including visitors, registered users, and anyone who accesses or contributes content to the Service.

CTRL MODEis a decision-support thinking tool. It uses large language models (LLMs) to generate simulated, multi-perspective feedback on decisions you submit. The AI-generated output is fictional in nature — the “executives” within the tool are not real people, do not have fiduciary duties, and are not licensed professionals of any kind.

The Service does not provide:

• Legal advice or attorney-client relationship
• Financial, investment, or securities advice
• Medical, psychiatric, or health-related advice
• Tax or accounting advice
• HR, employment, or labor law guidance
• Regulatory compliance assurance of any kind

AI-generated outputs may contain errors, omissions, or “hallucinations” — plausible-sounding but factually incorrect information. Always verify outputs with qualified professionals before acting on them.

You agree not to use the Service for the following purposes, as outputs are not calibrated, licensed, or appropriate for these contexts:

We reserve the right to implement keyword-based warnings and to suspend accounts that we reasonably believe are using the Service in prohibited domains.

You must be at least 18 years of age to use the Service. By using the Service, you represent and warrant that you meet this requirement.

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us promptly at legal@boardos.ai if you suspect unauthorized access.

You retain ownership of any decision descriptions, context, or other content you submit to the Service (“User Content”). By submitting User Content, you grant us a limited, non-exclusive, worldwide license to process it solely for the purpose of providing the Service to you.

Confidential information: Do not submit trade secrets, personal data of third parties, or information subject to confidentiality obligations unless you have the right to do so. Review our Privacy Policy for how we handle and retain your inputs.

You represent and warrant that your User Content does not:

• Violate any applicable law or regulation
• Infringe any third-party intellectual property rights
• Contain malicious code, spam, or harmful material
• Include the personal information of minors

In compliance with applicable AI transparency guidance (including FTC AI guidelines and the EU AI Act), we disclose the following:

• AI-generated: All board perspectives, summaries, and feedback are generated by large language models (LLMs). They are not authored by humans.
• Hallucinations: LLMs can produce confident-sounding but factually incorrect outputs. Treat all outputs as hypothetical starting points, not authoritative conclusions.
• No persistent memory: The AI does not retain information between separate sessions unless you explicitly provide prior context.
• Model updates: Underlying models may be updated, which can change the nature of outputs over time.
• Flag inaccurate outputs: You may report outputs you believe are harmful or inaccurate to legal@boardos.ai.

The Service, including its UI, branding, prompt structures, and underlying technology, is owned by CTRL MODE, Inc. and is protected by copyright, trademark, and other laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any part of the Service without our express written consent.

The fictional executive personas within CTRL MODE(“CEO,” “CFO,” “CTO,” etc.) are stylized role archetypes. They are not based on any specific real individual. Any resemblance to real persons is coincidental.

Certain features of the Service require a paid subscription. Fees are described on our pricing page. All fees are in USD unless stated otherwise. Subscriptions renew automatically unless cancelled before the renewal date.

We reserve the right to change pricing with at least 30 days' notice to subscribers. Continued use after a price change constitutes acceptance of the new pricing.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, NON-INFRINGEMENT, OR UNINTERRUPTED AVAILABILITY.

WE DO NOT WARRANT THAT: (A) THE SERVICE WILL MEET YOUR REQUIREMENTS; (B) OUTPUTS WILL BE ACCURATE, COMPLETE, OR RELIABLE; (C) ANY ERRORS WILL BE CORRECTED; OR (D) THE SERVICE WILL BE FREE FROM VIRUSES OR HARMFUL COMPONENTS.

SPEED AND RESPONSE-TIME CLAIMS (E.G., “FASTER DECISIONS”) ARE ESTIMATES BASED ON OBSERVED USAGE PATTERNS, NOT GUARANTEES. DECISION QUALITY DEPENDS ENTIRELY ON THE CONTEXT YOU PROVIDE AND THE JUDGMENT YOU APPLY.

TO THE FULLEST EXTENT PERMITTED BY LAW, CTRL MODE, INC. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES — INCLUDING LOST PROFITS, LOST DATA, BUSINESS INTERRUPTION, OR PERSONAL INJURY — ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM THESE TERMS OR YOUR USE OF THE SERVICE EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO US IN THE TWELVE MONTHS IMMEDIATELY PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

You agree to defend, indemnify, and hold harmless CTRL MODE, Inc., its affiliates, licensors, officers, directors, agents, and employees from and against any claims, liabilities, damages, judgments, penalties, losses, costs, expenses, and attorneys' fees arising from: (a) your use of or access to the Service; (b) your violation of these Terms; (c) your User Content; or (d) your violation of any third-party rights.

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-law provisions.

Any dispute arising from these Terms or the Service shall first be submitted to good-faith negotiation. If unresolved within 30 days, disputes shall be resolved by binding arbitration under the rules of the American Arbitration Association (AAA), conducted in English on an individual (not class-action) basis.

Class action waiver: You waive any right to participate in a class-action lawsuit or class-wide arbitration against CTRL MODE, Inc..

We may modify these Terms at any time. For material changes, we will provide at least 14 days' notice via email or an in-app notification before they take effect. Your continued use of the Service after that date constitutes acceptance of the revised Terms.

We may also modify, suspend, or discontinue any part of the Service at any time without liability to you, though we will use reasonable efforts to provide advance notice for material changes.

We may suspend or terminate your access to the Service at any time, with or without cause or notice, if we reasonably believe you have violated these Terms or applicable law. You may also delete your account at any time by contacting legal@boardos.ai.

Upon termination, all licenses granted to you under these Terms immediately cease. Sections 2, 9, 10, 11, and 12 survive termination.

Questions about these Terms? Contact us at legal@boardos.ai.

CTRL MODE, Inc.
Legal inquiries: legal@boardos.ai